I'm by no means defending vr wheels, but I had a good experience with them fixing the curb rash and drilling/ pressing in inserts 5x114.3 to 5x112 into my wheels. The turn around time was good and price very reasonable.
Then again I didn't get my wheels shipped and I'm local. That being said...did vr wheels have the shipment insured?
I had a similar experience when I got a toda cbe for my previous car RSX ($1200 exhaust) shipped using usps (they are even harder to deal with then ups). The box came in mangled hole on the side...missing midpipe, dented exhaust canister and tape all over the outside of the box sealing up the hole. Usps also tried to say it was packaged poorly and tried to deny my claim (don't listen to the driver and let him discourage you) it was fully insured and no matter how shitty it's packaged they are fully responsible for shipping it in the same condition it left. It was just poor handling on usps's part, eventually after 3 months I got a check for $800 for the missing midpipe and dented exhaust canister.
So hopefully vr wheels got insurance and it will be covered by ups. Be persistant and just get all the info and call ups yourself, don't expect the shipper to be pro active about getting you your money...that's what I had to do. I got all the info from the shipper and hounded usps, I literally called everyday for 3 months to get my $$$$.
But I also agree with you that the packaging on the wheels was terrible! That's why I am so hesitant to mail anything big across the country anymore!
Good luck man!
Edit just reread your post more carefully, vr wheels did have it fully insure so just hound ups for your $$$$. No matter how shitty the packaging is, if it's insured they will have to cover it (that's what insurance is for). Get your $$$$ and have it fixed locally the hard part is already done (splitting the wheels) now it's just basic lip/ barrel repairs, hell you might even make $$$ out of it who knows? It's just stressful, frustrating, and time consuming! I know...it's the shitty part of car modding, don't give up and keep your head up, I was there too man.
Then again I didn't get my wheels shipped and I'm local. That being said...did vr wheels have the shipment insured?
I had a similar experience when I got a toda cbe for my previous car RSX ($1200 exhaust) shipped using usps (they are even harder to deal with then ups). The box came in mangled hole on the side...missing midpipe, dented exhaust canister and tape all over the outside of the box sealing up the hole. Usps also tried to say it was packaged poorly and tried to deny my claim (don't listen to the driver and let him discourage you) it was fully insured and no matter how shitty it's packaged they are fully responsible for shipping it in the same condition it left. It was just poor handling on usps's part, eventually after 3 months I got a check for $800 for the missing midpipe and dented exhaust canister.
So hopefully vr wheels got insurance and it will be covered by ups. Be persistant and just get all the info and call ups yourself, don't expect the shipper to be pro active about getting you your money...that's what I had to do. I got all the info from the shipper and hounded usps, I literally called everyday for 3 months to get my $$$$.
But I also agree with you that the packaging on the wheels was terrible! That's why I am so hesitant to mail anything big across the country anymore!
Good luck man!
Edit just reread your post more carefully, vr wheels did have it fully insure so just hound ups for your $$$$. No matter how shitty the packaging is, if it's insured they will have to cover it (that's what insurance is for). Get your $$$$ and have it fixed locally the hard part is already done (splitting the wheels) now it's just basic lip/ barrel repairs, hell you might even make $$$ out of it who knows? It's just stressful, frustrating, and time consuming! I know...it's the shitty part of car modding, don't give up and keep your head up, I was there too man.
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