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their excuse will be "it was Japanese holiday where we take off for 2 months..."
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all the fast talking in the world won't hide the fact that your customers are constantly unsatisfied. buyer beware.
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lost their track
until now never get the rims or money back its been over 2 months
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Originally posted by SLIDERITE View Postone of the fronts are destroyed chrome is gone from lip and its bent also they were listed as 4/5x114.3
Funny things is the description is "one of the fronts has curbage (pictured) could use refinishing/chroming. One of the rears has slight rash." and "5x114.3" and were discount priced based on condition. You also post your complaints on other boards about the offsets being incorrect when the description clearly say "Estimated offsets." This set was rather odd compare to other sets but we priced cheaply as result it.
Last edited by nao97; 10-28-2010, 08:23 PM.
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Originally posted by shincan View PostI m in same boat as you. i ordered my rims through them a week ago. they never give me up date, they also never answer my email. if i knew they have some issue like this i wouldnt order from them.
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sent me the following e-mail today
"derek
we are currently investigating your claim and will respond with our findings shortly.
thank you,
im not really sure what there is to investigate i sent them pictures of the damaged rim vs. what they had pictured. i also sent them a picture or (screen shot) of where their item description stated that the rims were 4/5x114.3 18x10 -0 and 18x12 -7 well size and offset are close to right but the bolt is only 5x114.3. i believe in this case i did enough "investigating" and provided enough information to make this a smooth/justified refund.
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Its best to e-mail them around 2am eastern/ std time up until there was an issue they were farely decent at responding to my emails, now that there is a problem they're ghosts
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I m in same boat as you. i ordered my rims through them a week ago. they never give me up date, they also never answer my email. if i knew they have some issue like this i wouldnt order from them.
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Well I got my wheels and after waiting all of this time they arenot as they were in the pictures one of the fronts are destroyed chrome is gone from lip and its bent also they were listed as 4/5x114.3 which is the whole reason I bought them......they are only 5x114.3 which is No use to me because all 4 of my 240's and 6 other sets of rims are 4x114.3.....I emailed roo and nao as soon as I opened Them, I'm still waiting on an answer
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